Quality feels good

March 30th, 2011

Several days ago, I had the privilege of viewing, Between the Folds, a documentary about the art of origami. If you thought origami was about peace cranes and paper frogs, think again. The state of the art, today, is mind boggling! The level of technical complexity and depth of soul in the work must be seen to be believed.

Paul Jackson, a well-known origami artist working in Israel, observed, “The process of making is the point of it. The object looks good if the process felt good. This needs to be a kind of ballet.”

When he said that, I thought, “Oh, that’s so true of public speaking.” When we approach presentation as content and delivery, words that need to be spoken to listeners, delivery techniques that have to be flawless, it never feels good. So the speech doesn’t look good, sound good or engage listeners.

Great speakers love the process of communicating. They’re working from their center, flowing with their passion, living what they’re saying. It’s a feel-good experience. Then the magic happens. We take their experience and turn it into our experience. We feel what they’re feeling. From a public speaking standpoint, they might make every mistake in the book, and we won’t care. Because they’ve gone beyond words and presentation techniques. They’ve started a conversation, formed a relationship and enabled us to feel something new.

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